Our Reviews

I made an appointment to have a seatbelt buckle replaced, and purchase a new key and FOB. I was told it would be 60-90 minutes. I arrived at 8:00am. At 9:30 I checked on the status of the truck and it was still being worked on. Finally at 10:15 I was presented with the truck. When I attempted to leave the new key didn’t work. The customer service person came out and swapped between both keys and said it should be fixed. It did start after that was completed. But then the service light of “theft deterrent system” was illuminated. I questioned the CS persona again and he got the mechanic involved. By the time I left at 11:00 I wasn’t very confident that everything was going to be work properly. People come to a dealership to have the “experts” work on the vehicles. Hopefully they address this issue with the mechanic so it doesn’t happen in the future.

Jen was prompt, polite, knowledgeable and the bill was what I expected it to be

Thank you for taking good care of my truck. Please start adding coupons to your website to assist those of us on a fixed income.

Smooth and easy transaction. My vehicle was returned as I left it and recall service completed in the time that was estimated up front. Would recommend and come again for service.

Friendly, on time, professional

It was good, professional and friendly.

Staff was helpful and friendly. Tim was the salesman I worked with. He was very helpful, explaining everything and answering any questions I had. He helped me set up features on the car. Blane, in finance, worked diligently to make the process go smoothly, explaining the steps along the way. I am very happy with my purchase.

Took care of what we needed in a timely manner and very courteous thank you

I am very impressed with the new management at Tri River's Chevrolet. Very courteous and attentive. I went in for an oil change and left with a new truck!

Good job

on schedule, completed work on time, plenty of room to relax with my dog, plenty of cold water for both myself and canine! All good!

Timely and professional

Wonderful experience from all aspects. Sales, sales management, and the business manager. The new owners are doing things correctly.

Great fast courteous service. I was kept informed every step of it. Thank you!!

Brought my 2025 pickup in for an oil change which was ok and a shaky driver side mirror. I was told they tightened the mirror but found nothing wrong. The service advisor said she then took it for a spin and didnt really see it moving a lot. She said that if it was still shaking she would need to take a pickup like mine to see if it did the same before she could order me a new mirror under warranty. I told her that made no sense because if she looked at the passenger mirror it was fine. Driving the vehicle home there was no change in the mirror.I called her back and she said I would have to set up another appointment.

My truck went in the 1at week of July and was not fixed until final week of August. This was partly the issue of parts availability to complete. They were kind enough to give me a decent loaner car. When I went in to pick it up and pay for the repair and pick up the truck they were having trouble with the billing process so they requested I pay the next day once they have it fixed. They did tell me the cost would be 3600 and would bill that amount the next day. The next day they added in a diagnostic fee of $190. Originally the bill was estimated at $4600 and GM would cover $1400 of the cost making part $3186. During this process I had GMC of Ellsworth Wisc quote the job to fix and they quoted $3300 to fix. If I had taken the truck to them and GM provided $1400 in assistance my total cost $1900. Tim Schroeder and Dominic at Tri Rivers were great to deal with. Not happy with my decision. They had the truck for almost 2 months and then felt the need to add another $190 dollar diagnostic fee after I was told the final bill was 3600. As a business person I would have not thrown on the extra charge just to build goodwill and stand by the price.

They went above and beyond to help me get a car fast so I could go to work and get my kids to school

I was out of town and my wife had a check engine light that came on. She called down and was able to get the vehicle dropped off in the morning and picked it back up in the afternoon. She said that her experience was pleasant and I was happy to know she was taken care of.

Everything was taken care of . The guys especially the one that took care of me was especially great dark wavy hair glasses really nice guy sorry I forgot his name

It was a great buying experience.

We were extremely pleased with our buying experience with your dealership and will be recommending your dealership to our friends.

This dealership is by far the best! They are friendly, easy to work with and don’t make you feel like you are just a number and buying a vehicle!

The service advisors are the absolute best. I was 1,000 miles over on my oil change and was going to travel for the holiday. With a full schedule they fit me in and gave me a ride down the street to work.

Professional employees, everyone went out of their way to make the buying experience as pleasant as possible.

The best auto buying experience I've ever had and I have had a lot. I would highly recommend Tri Rivers Chev to anyone looking to buy a new or used vehicle.

It’s was a really wonderful experience and a lot of help and Andy one the salesman give us a great time .

Advisor very nice. All I want from a dealership is honesty and what they have done to my vehicle.

Very friendly, courteous, and professional staff. My only complaint was the $80 price tag on the interior air filter. I can get a whole box of HEPA furnace filters for way less than that.

It was quite and easy to get an appointment and they did a good job

Very friendly and thorough had a great experience

Everything went well, as always.

THE TEAM AT TRI RIVERS COULD'NT BE BETTER! THEY GIVE THE TIME EXPLAINING AND IT'S A FRIENDLY COURTEOUS ATMOSPHERE. ANDREW THEIS I WILL RECOMMEND TO MY FRIENDS WHEN THEY ARE IN NEED A VEHICLE. GARY ANSWERED QUESTIONS AND HELPED MAKE OUR CHOICE EASIER. THIS SALES AND SERVICE WILL RATE THE HIGHEST.

It was very, very smooth. I got exactly the size vehicle I needed, and they offered all the help I needed to get to know the car. Everyone was friendly, helpful, knowledgable. I passed up a Volvo for this Equinox, this says a lot!!! And the thing that brought us into the dealership was a local newspaper ad. Really. Old school, but REALLY, that is why we came in!!